Talk to the right desk, through an official channel
Three monitored corporate mailboxes: general and new-client enquiries go to our main desk, media requests to public relations, and everything regulatory or operational straight to compliance. All are answered on business days.
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New accounts, platform questions and anything that is not regulatory. The form on this page is delivered to this mailbox.
Press enquiries, interview requests, comment on our announcements and republication permissions. Please include your outlet and deadline so we can prioritise the request.
Regulatory verification, account and statement questions, complaints, institutional due diligence and requests from Alpaca Securities LLC or an auditor.
Send us a message
Your message goes straight to our general enquiries mailbox, info@dolphintradepro.com, and is answered on business days. For anything that concerns your account or an order, copy the compliance mailbox as well so the request is logged with the right team.
Check us against the registers
FINRA BrokerCheck
FinCEN MSB query
SIPC — what is covered
Please verify rather than trust
Any company can put figures and names on a website. The two checks above are the ones that matter: the broker-dealer record at FINRA, which shows which firm actually executes and carries the accounts, and our own FinCEN registration, which shows the legal entity that operates the platform.
If an email, a phone call or a chat message asks you for money, credentials or remote access on our behalf, treat it as fraud and send the details to compliance@dolphintradepro.com.
Ready to see how the platform works?
Securities accounts are opened with, and carried by, Alpaca Securities LLC, member FINRA/SIPC. Dolphin Trade Pro provides the technology, the signal engine and the portfolio tools.